COVID-19 Protocol Updates

Hours Update
Starting Sunday, April 5th we will be on adjusted hours for the remainder of the shelter in place order. We appreciate your flexibility and support and will update you when we are back to full business hours! In the meantime, we are still open 6 days a week with evenings and weekends:Monday: 8am – 7pm
Tuesday: 8am – 7pm
Wednesday: 8am – 6pm
Thursday: 8am – 6pm
Friday: 8am – 6pm
Saturday: 8am – 4pm
Sunday: Closed

Urgent Care
We are available for Urgent Care visits in addition to our regular services in order to help pets in need of immediate treatment! We are following the curbside model for all visits. Please call us when you arrive at the hospital (614) 888-2100 and our team will examine your pet while you wait in the car. 

Financing Options
Everyone has been affected by the pandemic, we are committed to working with our clients and offering alternative payment methods. Learn more about payment options here.
CareCredit offers fast approval and can help you cover any out-of-pocket health expenses not covered by insurance, from veterinary care for your pets to health and wellness care for your entire family. Their special financing offers no interest if the balance is paid in full by the amount of time outlined in the program you select.
ScratchPay offers low-interest rates and rapid approval, and they have three different payment options tailored to different budgets. Scratch covers pet care for whatever kind of pet you have, from cats and dogs to birds and iguanas, and you can use it, if you wish, for any and all veterinary bills.

Update – Monday, March 23rd

Shelter-in-place will be in effect beginning tomorrow on Tuesday, March 24th. Lifetime Pet Wellness is reaching out to advise that we are considered an essential business, and thankfully allowed to be open during this time to care for your pets.  We have stopped all grooming as that is not considered essential at this time.

This information can be referenced on our website:
We will continue to communicate necessary safety precaution updates with you. Feel free to call us with any questions on how we are working to keep you and your pets safe during this time.

Beginning Thursday, March 19th – we will be transitioning to Drop-off, or Curbside Visits Only

This is how these visits work:

  • We will examine your pet while you are in the car. We can communicate via cell phones during the exam. You may call us on your cell phone (614) 888-2100 and we can do curbside assistance for you. Additionally, you can provide a payment method for remote check-out.
  • If you are picking up a prescription or refill, we ask for your patience while we fill them. We still respectfully request 24-hour notice.

Please note additional safety precautions we are taking:

  • We kindly request that if you are ill with cold or flu-like symptoms, that you reschedule your appointment with us.  There will be no penalty for you. 
  • Please use the hand sanitizer upon entering and exiting the building.
  • To minimize exposures to others during this trying time, please one person per pet in the hospital whenever possible.

The team at Lifetime Pet Wellness Center is reaching out regarding the recent public safety concerns about the coronavirus. As a medical facility, we have extremely high and regulated standards of cleanliness and sanitization. Last year, in an effort to prevent the spread of the dog flu we purchased a UV light for expedited sanitization of our exam rooms. During this time, we are respectfully asking any staff and clients to follow safety precautions released by the CDC (listed below).

Now that cases of COVID-19 are being reported in the U.S., the main objective is to prevent the disease’s spread, and there are several steps you can take to minimize its impact on your family. Our advice to our pet parent clients is very similar to that of what your primary physician might recommend and follows closely the guidelines put forth by the Center for Disease Control and Prevention:

  • Wash your hands often and thoroughly, particularly after touching animals.
  • If at all possible, avoid people who are displaying symptoms of COVID-19. These include coughing, sneezing, and trouble breathing.
  • If you’re sick, stay home, and try to avoid close contact with your pet while you’re symptomatic.
  • Stock up on your pet’s medication. As the disease progresses around the globe, pharmaceuticals might be hard to come by. And in the event of a home quarantine situation, you don’t want to run out.
  • Skip the face masks. They don’t really protect you from the virus, and it’s crucial that protective gear is reserved for people who really need it, like healthcare workers who regularly come in direct contact with the sick.

Bottom line? Plan ahead, be responsible and don’t panic. If you’d like more information about COVID-19 and pets, check out this article from the American Medical Veterinary Association. And you’re always welcome to contact us with questions or concerns.